How to View the Evidence of Training Report
The Training Report will only be visible if you have been given the appropriate access. This access would usually be given to Regional Managers, Managers and Admins.
To begin, press the Search Users button, which is located on the menu bar on the left-hand side above Homes.
From here, you can either type out the user's name in the top search bar or if their name appears on the list, simply click on their name.
Once this page is open, you select View underneath either Mandatory, Required, or Combined depending on what course you want to include in the report.
From there, move your cursor to the top right-hand side, above the table, and select the Download Icon.
The file will then be sent to your downloads, to open the report simply click on your downloads and click the report which says, Evidence of Training Report.
This will reveal your Training Report.
The Training Report will provide information on which course you have passed, the date of completion, when the course expires and thus needs to be completed again, and the score and grade.
Further down the report is information regarding Expired courses and courses that have Never Been Completed.
Alternatively, the Training Report is accessible through the Matrix.
Once the Matrix is open this page will appear, you want to select Homes.
You need to select then the home in which you want the report, so if the user works for Your Hippo, you choose the home and select Submit.
Moving on, you want to select Courses.
Once Courses has been selected you want to then choose which courses you want in the report, you can do this by selecting all Mandatory courses, all Required courses or all courses, followed by Submit.
Once the Homes and Courses have been selected, you then need to click Update.
A detailed table will then appear providing information such as the users name, job title, start date, compliance level, and then a breakdown of individual course metrics. Once on this page select the Download Training Report Icon again.
Again, click open the download.
The Training Report will then appear.