How to Add/Manage Delegates on Bookings

The ability to add/manage delegates will only be visible if you have been given the appropriate access.  This access would usually be given to Regional Managers, Managers and Admins. 

You firstly need to open the 'Manage Bookings' tab. This can be accessed from the menu on the left hand side or from the events area along the top.


To start, scroll across until you find the 'Delegates' column.

The two numbers, 3/15, mean there are a minimum of 3 and maximum of 15 delegates required for this course to take place. The number in the brackets is showing how many delegates are currently invited to the session.

You then need to click the on the cell relating to the session you want to add/manage delegates for.

The next step for adding a delegate is to click the green 'Manage Delegates' button located on the right hand side of the screen.

A modal will then appear, use the tick box on the left hand side to select which delegates you want to invite, once you are happy with your selection you can click 'Save' in the bottom right corner.

Please note, you can use the filters on each column to narrow down the list and use the arrows at the bottom to move between pages.

After clicking save, the users will be sent an email invitation to the session and will be given the option to accept or decline, shown in the delegates area in the 'Registration' column.

You can also remove delegates from a session by simply clicking the 'Manage Delegates' button again and then unselecting the delegate and clicking 'Save' again.

Please be aware. By default, delegates cannot be added/removed from a confirmed booking within 24 hours of the start time. This policy may vary between organisations.

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