How to Search for a User's Profile

Accessing a users profile will only be accessible if you have been given the appropriate access. This access would usually be given to Regional Managers, Managers and Admins.

Select users on the navigation bar, then click Search Users from the dropdown

In the  search bar, enter the name of the Person you are searching for and press " Search".

If you are looking for users who are trainers only or within a specific home, or have a specific status, type, or role this can be achieved by filtering the users list through the filter options, located to the right of the search bar.

Click on the dropdown and select the home/status/type/role which you would like to view. If you would like to view trainers only, press the box next to the trainers only option.

Once located, click on the person's name to view their profile

Once on the account, you can:

• Edit the account - https://yourhippo.com/helpdesk/

• Add/remove events

• Access completed tab